Probably it has occurred to everyone at least once that sickness compensation payment from NII (National Insurance Institute) was delayed with weeks. What is the reason from this delay? I will answer this question via the following example:
John got ill in August and took a five-day sick leave. He presented the sick leave sheet from the doctor to his employer. The employer prepared a file with documents, which was submitted to NII on 12th September (i.e. within the required deadline under Art. 10 of the Ordinance for the calculation and payment of compensation and relief funds/benefits from the state social insurance).
However, it turns out that the sick leave sheet was not correctly prepared by the doctor, about which the employer is notified in writing by NII on 25th September, so that the inconsistencies are solved. The employer immediately informs John of the problem.
John visits the same doctor, who corrects the sick leave sheet, then John provides it to his employer. The employer prepares a new package and submits it to NII on 1st October.
NII processes the documents and finally compensation payment to John’s bank account is made on 18th October.
This example clearly shows the following:
- Administrative loss of time both for John, his employer and NII, so that the sick leave sheet is processed once through the whole chain and back – so that inconsistences are removed.
- The compensation payment from NII to John’s bank account is made on 18th October instead of the beginning of September (when usually John receives his salary for the previous month), i.e. a month and a half later.
The logical solution would be: The state has spent millions euro to order whatever database management, e-government software etc., some of which either neither popular nor really used. The above example does not really fit to the present-day high-tech reality. The state should invest in a web-based software and database to achieve the following:
- The doctor issues an electronic sick leave sheet (fills in a web form with the relevant data and validations) via NII web platform. The electronic sick leave sheet is immediately recorded in NII database.
- If, despite the automated validations, the sick leave sheet still has some deficiencies, NII electronically informs the responsible doctor, who corrects the omissions, and NII performs the necessary calculations and the compensation is paid in a very short period.
- John receives a paper copy of the sick leave, which he provides to his employer for verifying the reason for his absence and for calculation of the compensation part, which is at the expense of the employer. The employer pays the amount within the standard salary payment period.
- The employer stops dealing with unusual engagements. At a national level, thousands of unproductive administrative hours are saved.